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Home » How EVs will hurt car dealers’ reliance on after-sales service

How EVs will hurt car dealers’ reliance on after-sales service

January 9, 2018 by Alastair Sloane

Global consulting firm UBS Research last year tore apart two similar-sized five-door hatchbacks, a battery-electric (BEV) Chevrolet Bolt and a petrol-powered Volkswagen Golf.

Its engineers and analysts had a two-fold aim: to count the moving parts in each vehicle and to see what the Bolt cost to make.

They found the Bolt had 24 moving parts compared with the Golf’s 149, and that the US$37,000 (NZ$52,100) Bolt was US$4600 (NZ$6400) cheaper to produce than expected.

They concluded that, because electric motors are so much simpler than combustion engines, and with further cost falls likely, electric cars would probably disrupt the industry faster than widely understood.

And therein lies the enormous change facing dealers and service centres as carmakers ramp up production of EVs.

Chevrolet parent General Motors says it is talking to its distributors worldwide about how to keep its dealers profitable in the future as it moves towards 20 new electrified models by 2023.

VW says it is doing the same thing while it works towards an EV variant of all its models over the next 12 years. Nissan/Mitsubishi plans 12 electrified vehicles by 2022.

All new Jaguar Land Rover vehicles from 2020 will be electrified. The EV list goes on – BMW, Mercedes-Benz, Fiat Chrysler, Ford, Honda, Toyota …

Keeping dealers profitable? With the proliferation of EVs, dealers won’t get the regular after-sales service/parts business they get with the internal combustion engine and its components. It’s revenue they depend on.

There will be no oil and oil filters to change; no fluids in the radiator to check or flush; no gearbox to service; no drive belts to replace; no air or fuel filters or spark plugs to change. Another thing: an EV’s regenerative braking system will extend the life of brake pads and rotors …

A conference dealing with these eventualities and their impact on car dealers/service centres is taking place in the US this month.

 

Filed Under: Industry news, Latest news Tagged With: Electric vehicles

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The Good Oil

French carmaker Renault has won the 2025 European Car of the Year award with the all-electric R5 supermini (pictured). It’s the brand’s second win in a row, following the new Scenic’s gong in 2024. The R5 led the vote count from start to finish from the 60 jurors in 23 countries. It received 353 points, beating the Kia EV3 (291 points) and the Citroen C3/e in third place with 215 points. It’s Renault’s eighth win in the 62-year history of the Coty award. The R5 goes on sale in the UK this month. There are two main drivetrains: a 90kW motor/40kWh battery model with a 300km range, and a 112kW/52kWh example with a 400km range. The R5 starts in price at £22.995, or $NZ50,000.

EU carmakers seek trade deal with Trump

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Diesel fuels EV concept for US military

A  go-anywhere EV concept for the US military uses an onboard 12kW diesel generator to top up the batteries on the move.  The all-wheel-drive has 800-volt technology and a 200kWh battery pack to power three electric motors, two in the rear and one up front. Claimed output is 745kW/15,590Nm, or 1000hp and 11,500 ft-lb of torque.  The four-seater was developed by the defence division of General Motors and is based on the platform of the Hummer SUV. It rides on Fox performance shock absorbers and 37-inch tyres and comes with “exceptional” approach and departure angles for off-road mobility. Maximum range using the generator to keep things ticking over is said to be around 500km.

We are the World

The outside temperature in Midland, Texas, was 40.5C when staff at the local office of the US National Weather Service set out to show the cabin of a closed car can literally get baking hot in summer. They mixed up a batch of chocolate chip cookies and laid them on the car’s dashboard – the surface of which showed a temperature of 87.7C. A little over four hours later the cookies were ready to eat. “Even though ours weren’t golden brown, we can confirm that they are done and delicious,” the staff wrote on Facebook.

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Electric G-Wagen takes you for spin

https://youtu.be/NwHbJ7HN1sU

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